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2 replies, 2 voices Last updated by  Karen 1 month, 2 weeks ago
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  • #187926

    Karen
    Participant
    @livebyhow

    Is anyone else having trouble reaching support?? I have sent them 5 emails now and an email to Jon and still no response at all. It’s very frustrating!

    Thanks for your input!

    Happy New Year!

  • #187927

    Rob G
    Participant
    @Rob_G

    Yeah they’re VERY slow to respond. If I had any admin privs, I’d try to help, but I don’t. All I can say is be patient and try not to get too frustrated. :/

    • #187928

      Karen
      Participant
      @livebyhow

      Hey Rob!!

      How are you? How’s the playing going? Thanks for the info!! I think this site needs a bit of attention with the lack of support and community and this being how they promote themselves. The thing is, I really love the courses and I think Mark and his teaching style is awesome! I was thinking about signing up for their singing program but, with this level of support, I don’t think I will. I guess it’s just one of my little pet peeves when the sales pitch is far from the truth(honesty always wins!). But, I’ll get over it! LOL

      I hope you have a very Happy New Year!!!

      Karen

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